Ticket System
We use a ticket system internally. When you send a question to our support, it is processed via our ticket system. You receive a reference number and the problem solution is documented and traceable.
Support by email or phone
If you have a question for our support, please send an email to: support@senswork.com.
We are available by phone from Monday to Friday from 08:00 to 17:00 at:
+49 800 4099 580.
You can get help at our support line during our office hours. Please select:
- 1 for support in the software area
- 2 for support in the control area
- 3 for support in mechanics
- 4 for sales support.
Remote Access
For the support of our customers we use the remote maintenance software TeamViewer from TeamViewer GmbH. This product meets high security standards. You can find more information about TeamViewer on the manufacturer's website.
Install-TeamViewer
senswork needs access to your PC? Please install the following software on the target PC (Windows): TeamViewer Remote Access
Other Services
Do you need a feasibility study, training or advice? Then visit our service page.
